The response to Mr. Jones' abuse...the true face of Brussels

This is a copy of the e-mail sent by me to the 'foul and abusive' Mr. Jones. His e-mail address, and he is a public servant, should you wish to contact him is listed also.
His contact details in Brussels are:

----- Original Message -----
From: Metric Martyrs
To: John.Jones@cec.eu.int
Sent: Wednesday, March 09, 2005 1:34 PM

Subject: Formal Complaints Procedure
Dear Mr. Jones,
I take it from your latest communication that you are not prepared to apologise for the foul and abusive unsolicited e-mail that you sent us.
I take it also, that from your e-mail address that you work, in some capacity, for the European Commission and are therefore using equipment or an address provided by the taxpayer for the venting of your own personal frustrations.
I have no wish to continue the dialogue with you only for you to provide the information requested below.
We will obviously be taking the matter further with a view to legal action.
It is rather distressing for us to receive such an offensive e-mail especially so close to the anniversary of Steven Thoburn's tragic and untimely death however, it is perhaps somewhat fortunate for you that your offensive comments were intercepted by me and were not seen by his widow.
Can you please provide me with details of the European Commission's formal complaints procedure and confirm that you work for the Translation Service and your superior is Gillian Colledge?
Yours sincerely,
Neil Herron
Campaign Director
Metric Martyrs Defence Fund
Frederick Street
Sunderland
SR1 1NA