On 23rd October last I received an unpleasant missive from Dorset Policeregarding an allegation that my car had been recorded doing 61mph in a50mph limit on 9th August, some 75 days AFTER the offence.
I replied as follows:
"Your own advice is clear that a ' A Notice of Intended Prosecution must besent to the last known address of the Registered Keeper within 14 days ofthe detection of the alleged offence.
Having received such notice (copy attached) 75 days after the allegedoffence (and 11 weeks is a long time to remember who may have beendriving), I intend to take no further action.
Please confirm the cancellation of this Intended Prosecution in writing tome as soon as possible.
"I received the following reply on 12th November from Miss J Rogers,Supervisor, Central Ticket Office:
"I write with reference to your letter dated 24 October 2004.
We are legally obliged to send the Notice to the Registered Keeperaccording to DVLA's records.
I can confirm that DVLA's records show a Mr. Conroy James as the RegisteredKeeper of Vehicle Registration Mark VG3472.
A Notice was sent but returned stating he had no knowledge of the vehicle.
We then contacted DVLA who provided us with the correct name and address.
I can therefore confirm that the Notice is valid and I would suggest you contact the DVLA regarding the error on their system so that your detailsare present.
Please complete the enclosed notice within seven days.
"This had taken up most of the 28 days during which a straight £60 fine and3 points can be applied. I telephoned Miss Rogers who confirmed again their position.
I therefore sent off my licence and £60, writing a disclaimer on the backof their form regarding my intention to contact the DVLA and confirm this mess.
I wrote thus:"Re: VG3472 I am informed by Dorset Police that the details for this vehicle of mine,which I have owned for more than four years and this registration, which Ihave owned for more than fifteen years, does not contain my name andaddress * on your database, although somehow, even though it doesn't, ordidn't, they still eventually got my details from you.
Do you have two names and addresses for each vehicle or can't they use yourdatabase properly, or what precisely?
They suggested I write to you to find out the facts of this matter. Thestory as given so far seems rather fabulous and I need the exact facts asthey could become part of legal arguments.
* Rather the details of a Conroy James in Surrey somewhere.
Please inform me as soon as possible what has been going on from your pointof view, if anything.
"The DVLA efficiently replied by return of post:
"Vehicle Registration Mark VG3472
Thank you for your recent letter enquiry regarding the above vehicleregistration mark.
I have checked this record and can confirm the present details recorded on our data:
You are the first and only registered keeper You acquired the vehicle on18.04.2000 A V5 Registration Document was issued 02.05.2000 The car istaxed until 01.04.2005
If you require any further information regarding this vehicle please do nothesitate to contact us.
"I did phone Miss Howells who wrote the above and further confirmed thefacts as laid out.
I then wrote back to Dorset Police:
"Following my recent correspondence with yourselves and the DVLA, it is nowconfirmed (I knew it all along) that I have been the registered owner ofthe vehicle since April 2000 and that your previous response was notaccurate. Appropriate correspondence is attached.
Due to the delay in your original reply, happily not repeated by theefficient DVLA, I was obliged to pay the speeding fine even though I couldnot be sure who was driving so long ago. I reserved my position, however onthe reverse of your form.
My original letter remains correct. The procedure has been invalid from thestart. Please arrange to cancel the fine and the points on my otherwise clean licence.
I look forward to your early response. I simply cannot be held responsiblefor errors in your own administration.
"I received the following response, this time from The Manager of the DorsetCentral Ticket Office: (this time only 14 days elapsed before the reply)
"With reference to the above Fixed Penalty Notice and your recent letter, Ican advise that I have investigated this matter and have decided that noclerical errors were made in the administration of this offence andconsequently the penalty should stand.
Registered Keeper details are provided by a DVLA database to which we haveaccess, and are retrieved by an automatic process.
I accept that when your vehicle registration mark was entered, your detailswere not initially provided, however we must act on information given whichin this case stated Mr. Conroy James as the Registered Keeper.
It is not the intention of the Central Ticket Office to cause unnecessaryinconvenience, however, please accept my apologies if this was the case.
"By now it was near the end of the year and I waited for the new Freedom ofInformation Act' to try a new tack.
I wrote back in early January:
"What may be 'unnecessary inconvenience' from your perspective isincompetence and injustice' from my perspective.
I still lack a credible explanation from you regarding the differentresults obtained by yourselves and the DVLA when accessing, as you admit,the same database.
When the same database is accessed by two different sets of people, one inDorset and the other in Wales, it is only because of an error by one ofthose that inappropriate results are returned. As I have been the owner ofthat registration for some 15 years, I know where my money goes.
If what you say is true, then were you to look into the database againtoday, you will still get Mr. Conroy as the Registered Keeper. I guess ifsome dreadful accident were to occur, the 'Widow' Conroy would be in earlyreceipt of Police commiserations.
If this is the case, then I require an IT expert of yours (I am one,myself) to explain to me how such a discrepancy can continue to occur.
If, on the other hand, the database does now show me as the RegisteredKeeper, then, either: There has been some amendment to it by the DVLA,which we will be able to trace, or The original look up by your staffcontained a procedural error.
need to know which of these is the case and under the new freedoms toreceive this information, I expect to be informed. Without adequateexplanation I cannot accept the status quo and the matter will go all theway to court if necessary, where facts can be gleaned under oath.
I received a reply from the Freedom of Information Manager which promisedme a formal reply by February 4.
I received the following today, January 24:
"Further to my letter of 19 January 2005, I would like to inform you that Ihave completed investigation into the circumstances regarding the issue ofTicket C1675842.
Investigations indicate that a clerical error had occurred which resultedin the failure to notify you, the Registered Keeper of VG3472, within therequired 14 day period from the date of the offence occurring. Procedureshave been amended accordingly and staff training implemented to ensure thatpotential offences concerning Cherished Registration Plates are processedcorrectly. I also took this opportunity to initiate a systems check toensure data transfer from DVLA was being received correctly and I am happyto report that all was in order.
In this instance, due to the findings of my investigation, I am instructedto remove the relative 3 points from your licence and refund the 60.00fixed penalty you have already paid. I have enclosed a pre-paid envelope toenable you to send your licence to this office and offer our sincereapologies on behalf of the Dorset Safety Camera Partnership for this error occurring."
Friday, March 04, 2005
Subscribe to:
Post Comments (Atom)
Blog Archive
-
▼
2005
(445)
-
▼
March
(88)
- Looks like no more wind from East Midlands Ass
- Regional responsibilities in the UK — and in the EU
- Where's Michael Howard's Balls?
- Bemused by brochure from 'rejected' assembly
- Regional assembly powers defended
- Freedom of Information Act
- Can't pay, won't pay
- NORTH-EAST ASSEMBLY
- De-selection leaves Labour in turmoil
- TRADER'S FIGHT OVER SCALES
- but will they withdraw and stop paying?
- European Commission buck passing begins
- Chris Foote Wood bends it like Beckham
- European Commission employees given a little 'remi...
- Copy of letter of letter from Miss H Buchan 13.01....
- Copy of Local Government Ombudsman’s report concer...
- Letter from Neil Herron to Newcastle City Council ...
- Letter from Ms. Valentine, Newcastle City Council ...
- Letter from Nasreen Ahktar, 15.02.05, Newcastle Ci...
- Letter from Neil Herron to Newcastle City Council ...
- Newcastle City Council Parking Tickets 'Illegal?'
- Local Authorities becoming worried over their 'ill...
- Open Letter to MacShane
- Straight answers required from North East Assembly...
- PRESS RELEASE FROM CORNISH TRADERS
- MEP's salary, expenses and allowances...and no vot...
- Labour elite join pre-election rush for safe seats
- City of Sunderland – Continuing Breach to/of Const...
- Party Lines - EU
- In a file note from the Parliament and Constitutio...
- The Jaws of the Trap Are Closing: The Courts and t...
- Sunderland Echo Letters - EU
- Conservative MEP Martin Callanan on the case of 'o...
- European Commission employee, John Jones, to be in...
- Bombshell for the Assemblies across the country
- Labour MP launches devastating attack on Blair...j...
- Unelected assembly branded waste of money
- Assemblies exempt from FoI Act
- Euro probe into abusive email
- FUTURE FOR REGIONAL ASSSEMBLIES
- Think again John
- Prescott's regionalisation programme by stealth be...
- North East Referendum mystery may be cleared up
- Prescott does not understand the word No
- Tories lead as even a 70% majority fails to bring...
- European Commission Vice President to get involved?
- "Is this the true face of the European Commission?"
- What Tony Says doesn't appear to be what Raynsford...
- Your Elected Representatives. Who are they?
- The response to Mr. Jones' abuse...the true face o...
- The true face of the Commission (part 2)
- The true face of the European Commission
- This man works for the European Union!
- Oh what a tangled web they weave!
- Will another one bite the dust?
- Heard this somewhere before?
- EU Constitution and the Metric Martyrs Judgment
- Law Reports:Summary of Judgments
- More turning against 'regions' plans
- "Another One Bites the Dust!"
- Postal Ballots Safe?
- Hidden cost of Prescott's regional folly
- Prevention of Terrorism Bill
- Prevention of Terrorism Bill - Letter
- Now they are desperate...One Gravy Train Derailed....
- Yes vote cost seven times more than a No
- Regional chiefs bid tackle 'transport bias'
- Figures reveal true cost of assembly vote
- Call to watchdog on assembly cash
- All the money in China couldn't have bought a Yes ...
- Vincent Grant fights back - and wins - over out of...
- Electoral Commission in Backbone contest with Jell...
- Response from NCP - PENALTY CHARGE NOTICE
- NORTH-EAST ASSEMBLY
- National Parking Adjudication Service is not a cou...
- National Parking Adjudication Service is not a cou...
- Is your Local Authority Part of the Decriminalised...
- 2½ million drivers pay penalty in the parking tick...
- Letter from Neil Herron to Ged Fitzgerald
- Acknowledgement from Ged Fitzgerald, 8th July 2004
- Response from Elaine Waugh, City Solicitor, 13th A...
- Response from Neil Herron to Elaine Waugh 24th Jan...
- City of Sunderland Council Reply
- Press Release Sandwell Council
- Prescott warned about 'No' vote
- Millions wasted on vote doomed to fail
- Parking Ticket Challenge Against Sunderland Council
- Research ignored
-
▼
March
(88)
1 comment:
Nice, well done. An example to us all, of how these matters should be handled.
Post a Comment