More refunds to come ... this time Leicester City Council

If they are marking the bays 'so that they are clearer' according to the council's statement then there should be no alteration to the format. Anyone with pre and post photographs please forward them. We are building up evidence against many authorities.
Thanks also to council officials and Civil Enforcement Officers who continue to forward information of deliberate misconduct by colleagues. We can reassure you and others that such matters will be treated in the strictest confidence.

Drivers may get tickets refund over parking bay errors
Leicester Mercury
Wednesday, June 24, 2009,

Drivers given parking tickets may be able to claim a refund after it emerged the wrong measurements had been used for parking bays.
Leicester City Council workers are remarking many of the 240 bays in the city centre.
However, the authority has insisted it is only doing the work to make the bays clearer, and not because they are wrong.
It comes after a driver successfully appealed against a ticket he was given in a loading bay in the city because, he said, the dimensions of the space did not meet legal requirements.
The Leicester Mercury carried out its own checks on five random bays in the St George's area and found all were incorrectly marked out.

Under the Traffic Signs Regulations and General Directions Act 2002, lines marking out a pay-and-display bay must be 60cm long.
However, a slight leeway is allowed with gaps of a minimum of 60cm and maximum of 90cm between each one. However, in the city centre, several are not marked out in that way, which experts say makes them unenforceable. Therefore, tickets handed out are invalid.
See measures for Pay and Display bays
Measures for Disabled bays
Measures for split Pay and display bays
The council. however, said if the experts' comments led people to believe they could get their parking fines overturned, that would be "raising expectations which will almost certainly prove to be unreasonable".

Richard Bentley, a former North Yorkshire police officer, is now an expert witness on the issue.
He said: "The format for parking bays is set out in law and those laws cannot be ignored.
"A mistake in law means any money they have taken in those bays has to be repaid. Any tickets issued must also be repaid.
"Put simply, if the lines are wrong the fine is wrong."
Mr Bentley said there was no time limited on appealing against tickets handed out in incorrect bays.
It is not known how many people might be able to claim refunds on tickets given since the city took over parking from the police in January, 2007, but it could be thousands.

Between July 2007 and July 2008, the latest figures show more than 62,000 fines were issued in the city and drivers handed over about £2.7m.
It is also not clear how many of the bays are incorrectly marked, but the council said it was repainting up to 95 per cent.
The bays in question are disabled spaces, loading bays and on-street pay-and-display spaces.
City council traffic manager Andy Thomas said: "A person argued a loading bay was incorrectly marked. It was not contested because the issue was ambiguous and not because we recognised we were wrong.
"This work has not been prompted by any appeal.
"My main concern is all bays are clearly and accurately marked. While we are repainting, we will also check they are correct."
Mr Thomas said if any bay was wrong – adding he did not know of any – the council could rebuff appeals because there was "clear intent" to police parking.

Parking rule expert Barrie Segal, founder of AppealNow.com which has successfully appealed 50,000 parking tickets across the country, said that argument was "rubbish".
He said: "This argument that because there is intent to police bays, even if they are wrong, is the same rubbish councils trot out in these situations."
Mr Segal said the fact the council did not contest the appeal against the loading bay ticket "shows there is clearly something a miss".
He said: "They are measuring and remarking all of them, which suggests to me they are not sure if they are right.''

When the Mercury put its measurements and the arguments of the parking experts to the council, a spokesman said: "If people feel they have been harshly treated, our advice is that they should register a complaint via the council's normal complaints procedure."

PAID A PCN in an incorrectly marked bay?
ASSISTANCE
Click on here to open up a Leicester City Council complaint form
Complaint text:
It appears that the bay in which I received my Penalty Charge Notice was not marked in accordance with the Traffic Signs Regulations and General Directions 2002. The use of non-prescribed signs is unlawful and therefore all monies derived from such a mistake in law are recoverable under the principle established in Woolwich Equitable Building Society v The Inland Revenue Commissioners [1993].
Under the Freedom of Information Act 2000 I would like copies of any internal communications the council holds with regard to the enforcement of non-prescribed bays and the instructions (including copies of any TSRGD 2002 drawings) given to contractors detailing what 'corrections' are to be undertaken.
Under the Data Protection Act I would like details of all PCNs issued to my vehicle(s) including any Parking Attendant or Civil Enforcement Officer notes, and any information the council holds on known signing deficiencies in the areas where my PCN(s) was/were issued.
Resolution text:
I would like a full refund of all monies paid for all PCNs issued to vehicle registration number...................(insert vehicle reg in bays which were not marked in accordance with TSRGD 2002 details)