Feeling fine?Another NCP fine blunder has caused distress to a great many hospital visitors. NCP sent motorists' details to a debt enforcement firm ... even the ones who had already paid.
It has caused a great deal of embarrassment for the Hull and East Yorkshire Hospitals Trust whose car parks NCP run. The Trust however, did the decent thing. A spokesman said:
"As a result it had decided "the only sensible thing to do" was to cancel all of the debt and write to all those affected to confirm no payment was owed. "
NCP spokesmen must now be fed up at attempting to defend the indefensible. The BBC report states:
"NCP was unavailable for comment on Tuesday."
NB. Clarfication from NCP Services' Tim Cowen Communications Director is posted in the comments section. He states:
Neil,
You seem to be confused between NCP Services and NCP. They are two separate companies (used to be one and the same but were separated in March and are now separately owned).The hospital car parks in question are, I believe, run by NCP, so I would be obliged if you could remove the NCP Services logo (removed and replaced with NCPs).I work for NCP Services, which does not run any local services in Humberside.You spelt "indefensible" wrong as well (corrected ... been going through a bad spell of late).
Cheers.
Tim Cowen
Director of Communications
NCP Services
Nice to see that the 'industry' is keeping up to speed with our activities and thanks to Tim for clarifying the position.
It may well be beneficial therefore, in the interests of clarity for Parking Attendants to be brought up to speed on the basics of the Traffic Signs Regulations and General Directions 2002 ... especially how parking spaces need to be marked. As most London Councils are now embarking on a programme of corrections they are aware that bays not correctly marked and cannot therefore be enforced.
I will put this to NCP Services Communications' Director Mr. Cowen in order for his company's Parking Attendants to know the law and to prevent them issuing tickets in areas which are not lawfully marked.
2 comments:
Neil,
You seem to be confused between NCP Services and NCP. They are two separate companies (used to be one and the same but were separated in March and are now separately owned).
The hospital car parks in question are, I believe, run by NCP, so I would be obliged if you could remove the NCP Services logo.
I work for NCP Services, which does not run any local services in Humberside.
You spelt "indefensible" wrong as well.
Cheers.
Tim Cowen
Director of Communications
NCP Services
If Mr Cowen and his ilk were as pedantic towards the minutia of road traffic law as he appears to be in respect of spelling errors then perhaps we would see some improvement to the shambolic way Councils and all the other parking charge parasites operate!
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